Understand the verbal and non-verbal communication messages.
Develop skills in listening actively and empathetically to others.
Communicate assertively and apply effective ways to deal with conflict on the job.
Give and receive feedback and criticism in a constructive manner.
This Program is designed for: Employees, supervisors, managers, and others who wish to improve their communication and interpersonal skills when dealing with different people on and off the job. This program is worth 25 NASBA CPEs.
المواضيع المتشابهه 
(Interpersonal Communication Skills)prokuala, 
العرض الشجري
